5 Ways A Reliable Dealer Management System Can Save You Time
If your car dealership or garage is looking to continuously boost productivity and profitability so that you can stay ahead of your competitors, then you’ll benefit from choosing a software provider who are trusted experts in the automotive industry.
An established dealer management system provider with a long history of adding new features and continual improvements can highlight to car dealers and garages that their products have kept pace with evolving technology, to improve all aspects of your business to help reduce costs and increase profits, alongside timesaving and efficiency gains.
Considering a DMS supplier that has been trusted for many years by car dealers and garages over a fledgling supplier will also give peace of mind that they have the resources to provide comprehensive support where you can speak to knowledgeable, experienced staff whenever you need help, alongside robust, stable systems.
Providers who have had longevity specialising in supplying software systems to the motor trade are also equipped to ensure that the latest legislation affecting car dealers and garages is understood and applied to their dealer management systems, keeping business practices up to date and helping with compliance.
If you’re looking for reasons why a reliable and comprehensive dealer management system can make a big difference to your daily operations, here are just 5 ways that you can save time with the right system in place:
Advertising Vehicles Online
A dealer management system that has the ability to upload vehicles to online advertisers can be a great timesaver and speed up your advertising processes so that you can have cars on third party platforms as soon as they arrive on the forecourt – so you don’t have to key in the details twice. If you advertise your stock on Auto Trader, you could also benefit from their live integration which updates your adverts in real time whenever you make a change in the DMS vehicle record, maintaining accuracy in your online listings.
Managing Customer Leads
Whether your leads are coming directly from platforms such as Auto Trader or from contact forms and live chat on your own website, a comprehensive dealer management system can automatically store all of the information so that you will no longer risk losing any customer details. Feeding your dealership or garage leads into a DMS will also allow your sales team to easily manage any enquiries and track their progress, boosting your chances of successfully converting the lead into a sale.
User Dashboards
Dealer management systems that feature dashboards that are unique to the user logging into the software can be a key benefit for your staff, allowing your sales and workshop teams to instantly see the work relevant to their roles at the dealership or garage. Whether it’s customer leads that are still open, reminders for the day, new vehicles in stock, or upcoming bookings, user dashboards offer tailored information to assist your staff as soon as they log in.
Taking Payments Online
A huge timesaver of a modern dealer management system is the ability to receive card payments online, so you don’t have to wait for customers to arrive at your dealership or garage to pay their invoices. This is particularly useful if you have a car in the workshop that unexpectedly requires additional work and needs a payment to be made.
The handover process is also much quicker when you take payments online, and DMS systems that allow the generation and sending of payment links to customers will definitely help with this, as all your customers will need to do is collect their keys when they arrive at your premises – a great alternative to the traditional busy period at the end of each day when cars are being collected and staff are typically busy taking payments manually onsite.
Dealer Website Integration
If you switch to a DMS provider that can also power your car dealer website, then your stock could be uploaded online with the click of a single button, pulling all the vehicle details from your software to populate the vehicle details page. Services can also be booked on the integrated dealer website, with appointment details fed into your software ready for you to confirm the customer’s booking.
Selling more than just vehicles and services is also a possibility if your website is integrated with your dealer management system, as parts and accessories can be sold on your own online store that you can manage within your software, providing you with an extra source of income and allowing you to target customers nationwide.
The DragonDMS dealer management system comes with all of the above time-saving features, which have been designed to save car dealerships and garages both time and money with their everyday processes. Our software has been supporting the automotive industry since 1995 and constantly evolves to provide more than 1000 car dealers and garages that we support with all of the tools they need to operate successfully.
If you’re ready to lean more about Dragon2000’s award-winning dealer management system, then please contact our team at sales@dragon2000.co.uk or call 01327 222 333.
Dragon2000 have been helping car dealers and garages drive their businesses forward for three decades with our dealer management system, car dealer websites and mobile apps. Speak to our sales team today to find out how we can help your business increase profits and reduce costs.
