How Can Dragon2000’s Website and Mobile App Features Help Garages In 2025?
17th January 2025
If your garage or service centre is ready to increase profits in 2025, then identifying how you can automate and streamline your daily processes is essential.
Logging in and out of multiple systems throughout the day can be time-consuming for busy workshops and technicians, with the added risk of mistyping data when manually entering information into different platforms, potentially leading to incorrect enquiry details and service appointments being recorded.
This is why garage software is continuing to be a popular tool for workshops in 2025, with companies wanting to conveniently manage all of their business and accounting needs in one place with a modern dealer management system.
Dragon2000’s dealer management system, DragonDMS, allows workshops to save time and money each day by bringing every aspect of your entire business under one roof with our software, which has been trusted by the automotive industry for 30 years. Having recently become Stellantis certified too, and with over 1,000 car dealers and garages currently using our software, you can trust that you’re in good hands with our DMS.
In addition to car dealer and garage software, we also provide expertly designed dealer websites and mobile apps, which have been specifically created to work alongside the DragonDMS to further help speed up daily processes so that you can increase your profits each year.
Garages and workshops switching to a website powered by Dragon2000 benefit from being able to receive service bookings online 24/7, with any appointments automatically sent to the DragonDMS dealer management system to be reviewed and accepted. Online enquiry forms are also available for queries or items such as fixed price options, to make it easier for your workshop customers to get the necessary information to lead them to making a booking.
Moving this entire process online saves valuable time as you’ll no longer be relying on incoming phone calls alone to populate the service bays, freeing up some of your service team’s time to focus on more essential tasks while the MOTs and services are being booked on your website.
Garages and workshop operations stocking a range of vehicle parts and accessories that are available for customers to purchase at their premises can also benefit from online sales via their Dragon2000 website, which means you can target a nationwide audience with your products instead of relying only on walk-ins and telephone enquiries to make a sale.
The ecommerce feature that is powered by the DragonDMS dealer management system allows your garage or workshop to create its own shop on your Dragon2000-powered website and upload any parts and accessories for sale. Website users can then purchase the items entirely online without needing to even contact your business. Sales invoices will be produced automatically too, so your staff simply need to package the part or accessory and send it to your customer.
Technician efficiency in the service department can also be greatly improved by utilising digital job cards in Dragon2000’s Workshop App, allowing your team to clock on and off tasks from their mobile device. Gone are the days of queuing up at clocking machines and handling paperwork in the workshop bays – it can all be done digitally on the go!
Once garages switch to digital job cards, service advisors will be able to assign tasks, monitor work in progress, and gain an overall understanding of how the department is coping with the day’s workload, all from a mobile device. This provides your workshop team with the opportunity to make changes throughout the day in order to maintain high efficiency, which can be particularly helpful when jobs are running over time or staff absences disrupt the schedule.
Fully integrated with the DragonDMS, Dragon2000’s Workshop App can also be used to complete vehicle health checks, speeding up the entire process with simple traffic light reports that are both easy to follow by your staff and easy to understand by your customers. Technicians can even attach photos and videos to issues to provide further clarity to customers, which can build trust with your business while giving you the chance to upsell your services.
Your garage can also create interactive condition reports in the Workshop App to record any existing vehicle defects before beginning work on a car, allowing you to potentially avoid customer disputes when they arrive for collection. The size and severity of any damage can be pinpointed on a variety of vehicle templates to ensure your reports are as accurate as possible.
If you’re still carrying out stock checks in the parts department with a pen and paper, then Dragon2000’s Stocklister mobile app is available to speed up the process. Check, create and receive items entirely from a mobile device while your DragonDMS dealer management system is updated in real time, ensuring your stock management is much more accurate and efficient.
The integration also means your stock quantities are updated immediately and therefore parts are instantly available to be sold over the counter or through the ecommerce store on your dealer website, within moments of being added to your stock.
Our dealer websites for garages, plus the Workshop App and Stocklister mobile app, are all integrated with the DragonDMS dealer management system to help you improve daily processes and manage your entire business from one platform. If you’re interested in finding out how Dragon2000’s websites and mobile apps can help your garage, please contact our sales team today by calling 01327 222 333 or emailing sales@dragon2000.co.uk.
Dragon2000 have been helping car dealers and garages drive their businesses forward since 1995. Contact our sales team today to find out how our dealer management system, car dealer websites and mobile apps can help your business increase profits and reduce costs.