Being able to quickly check and drill into the service history of a vehicle is essential.
The powerful service history tracking facility within DragonDMS allows you to quickly search by customer name or vehicle registration to track down a vehicle, and then to be able to drill down into every invoice, ever labour line worked upon and every part fitted. Invoices can be reprinted and either a detailed service history report or a condensed version is available to print or to send via email to a customer.
All previous work completed including descriptions, exact labour, and parts is listed, and you can even see previous recommendations made to the customer. Service history tracking is an easy time-saving feature for the workshop.
Additionally, technicians can view a vehicle’s service history from within a current ‘open’ job, for easy ‘on the spot’ referencing.
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